GENERAL INFORMATION

INFORMATION SOCIETY SERVICES ACT (LSSI)

HOTEL LA CASA DEL SOL BARCELONE, SL, the person responsible for the website, hereinafter the DATA CONTROLLER, makes this document, which is intended to comply with the obligations provided in Spanish Act 34/2002 of July 11, 2002, on Information Society and Electronic Commerce Services (LSSICE), Spanish Official State Journal No. º 166, available to users as well as informing all users on the website’s conditions of use.

Any person who accesses this website acquires the status of user, and as such undertakes to strictly observe and comply with the provisions provided herein, as well as any other applicable legal clause.

HOTEL LA CASA DEL SOL BARCELONE, SL reserves the right to modify any type of information that may appear on the website, without any obligation to notify or make users aware of such modifications, with publication on the website of HOTEL LA CASA DEL SOL BARCELONE, SL being understood as sufficient.

  1. IDENTIFICATION DETAILS

Domain name: https://hotellacasadelsol.com/
Commercial name: HOTEL LA CASA DEL SOL
Company name: HOTEL LA CASA DEL SOL BARCELONE, SL
ID Number: B66741547
Registered address: Plaça del Sol, 23. 08012 Barcelona
Telephone: 932753941
email: hola@hotellacasadelsol.com
Registered in the (Commercial / Public) Registry: Registro Mercantil de Barcelona, Tomo 45304, Folio 200, Hoja 483509

  1. INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS

The website, including but not limited to its programming, editing, compilation and other elements necessary for its operation, designs, logos, text and/or graphics, are the property of the DATA CONTROLLER or, if applicable, he/she expressly holds a license or is authorised by the authors. All the contents of the website are duly protected by intellectual and industrial property laws, and are registered in the relevant public registries.

Regardless of the purpose for which they were intended, the total or partial reproduction, use, exploitation, distribution and commercialisation, requires in any case the prior written authorisation from the DATA CONTROLLER. Any unauthorised use is considered a serious breach of the author’s intellectual or industrial property rights.

The designs, logos, text and/or graphics which are not the property of the DATA CONTROLLER and which may appear on the website, belong to their respective owners who are responsible for any possible dispute that may arise regarding them. The DATA CONTROLLER expressly authorises third parties to redirect to the specific content of the website, and in any case to redirect to the main website at https://hotellacasadelsol.com/.

The DATA CONTROLLER acknowledges the corresponding intellectual and industrial property rights in favour of their owners, and any mention or appearance on the website does not imply the existence of any rights to or responsibility whatsoever over them, nor does it imply any endorsement, sponsorship or recommendation by the website.

Comments regarding any possible breach of intellectual or industrial property rights, as well as regarding the contents of the website, can be made by emailing i.cortinas@hotellacasadelsol.com.

  1. EXEMPTION FROM LIABILITY

The DATA CONTROLLER cannot be held liable for any information published on their website whenever this information has been manipulated or introduced by a third party not related to the DATA CONTROLLER.

Use of Cookies

This website may use technical cookies (small information files that the server sends to the computer of the person accessing the page) to perform certain functions that are considered essential for the proper functioning and display of the site. In any case, the cookies used are temporary, with the sole purpose of making navigation of the site more efficient, and disappear at the end of the user’s session. Under no circumstances do these cookies themselves provide personal data and they will not be used for the collection of such data.

By using cookies, the server where the website is located is able to recognise the browser used by the user in order to make navigation easier, allowing, for example, users who have previously registered to access the areas, services, promotions or contests reserved exclusively for them without having to register on each visit. They may also be used to measure the audience or traffic parameters, monitor the progress and number of entries, etc. In these cases, the cookies used are technically non-essential but beneficial to the user. This website will not install cookies without the prior consent of the user.
The user may configure their browser to alert them of the reception of cookies and to prevent their installation on their computer. For further information, please consult your browser’s instructions.
Linking Policy

From the website, you may be redirected to content on a third-party website. Since the DATA CONTROLLER cannot always control the contents of third party websites, they do cannot be held liable for this third party content. In any case, the DATA CONTROLLER will immediately remove any content that may be in breach of national or international laws, morality or public order, and will immediately remove the redirection to this website, informing the competent authorities of the content in question.

The DATA CONTROLLER cannot be held liable for the information and content found, including but not limited to, in forums, chats, blog generators, comments, social networks or any other means that allow third parties to independently publish content on the website of the CONTROLLER. However, and in accordance with the provisions of Articles 11 and 16 of the Spanish Law of Information Society Services and Electronic Commerce (LSSICE), it is made available to all users, authorities and security forces, actively collaborating in the withdrawal or, where appropriate, blocking of all content that may affect or be in breach of national or international laws, the rights of third parties or morality and public order. In the event that the user considers there to be any content on the website that could be considered as such, please immediately notify the website administrator.

This website has been reviewed and tested to ensure its proper function. In principle, proper function can be guaranteed 365 days a year, 24 hours a day. However, the DATA CONTROLLER does not rule out the possibility of there being certain programming errors, or that force majeure, natural disasters, strikes or similar circumstances may occur that make accessing the website impossible.
IP Addresses

Web site servers will be able to automatically detect the IP address and domain name used by the user. An IP address is a number automatically assigned to a computer when it connects to the Internet. All of this information is recorded in a duly registered activity file on the server that allows the subsequent processing of the data in order to obtain only statistical measurements that show us the number of page hits, the number of visits made to the web servers, the order of visits, the access point, etc.

  1. APPLICABLE LAW AND JURISDICTION

All disputes or questions related to this website or the activities carried out on it shall be exclusively ruled by Spanish law, , and the Courts and Tribunals closest to BARCELONA shall be competent for the resolution of all conflicts arising from or related to its use.

APPLICABLE LAW AND COMPETENT JURISDICTION

These Terms and Conditions of Use are governed by Spanish Law. Any disputes that may arise shall be taken up with the Courts of Barcelona, for resolution, validation, implementation or compliance, in full or part, and both Users and HOTEL LA CASA DEL SOL BARCELONE expressly waive any rights they may have to take said disputes up in any other jurisdiction. This contract constitutes the complete and entire agreement between HOTEL LA CASA DEL SOL BARCELONE and the User and replaces any and all previous pacts, commitments, manifestations or agreements, whether written or verbal, which may have existed between the two parties.

PRIVACY POLICY

  1. USER INFORMATION
    HOTEL LA CASA DEL SOL BARCELONE, SL, hereinafter the DATA CONTROLLER, is responsible for the processing of the User’s personal data and informs you that this data will be processed in accordance with the provisions of Regulation (EU) 2016/679 of 27 April 2016 (GDPR) on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, therefore this information on the processing is provided to you:
    Purpose of the processing: to maintain a commercial relationship with the User. The planned processing operations are:
  1. Data provided for booking, both through the website and Contact center (call center, email or chat) for individual bookings or groups and rooms:
  • Manage the fulfillment of the reservations requested by the user.
  • Sending the confirmation or documentation of the reservation made.
  • In the event that you consent to do this, the shipment of commercial communications by HOTEL LA CASA del SOL
  • Conduct analysis on the use of the Web site and check the preferences and behavior of users.
  1. Data provided for the modification and cancellation of reservations:
  • Management of requests for modification or cancellation of your reservation requested by the user to HOTEL LA CASA del SOL.
  • Send the reply to the request raised to HOTEL LA CASA del SOL.
  • Conduct analysis on the use of the Web site and check the preferences and behavior of users.
  1. Data provided in the forms of contact and Corporate website:
  • Manage requests for contact and user information through channels arranged for this purpose on the web sites of HOTEL LA CASA del SOL.
  • Management of the posed request.

Conduct analysis on the use of the Web site and check the preferences and behavior of users.

Legal basis of the treatment: the legal basis for the treatment of your personal information consists of one or more of the following reasons: your consent; and/or the provision of services that you have requested; and/or compliance with laws, regulations, court orders or other legal process applicable.

Criteria of conservation of data: they keep while there is a mutual interest to keep the end of the treatment and when it is no longer needed for that purpose, shall be deleted with proper security measures to ensure the seudonimizacion of the data or the total destruction of them.

Data communication: the type of information we share will depend on the context of its relations with HOTEL LA CASA del SOL and the services that you use. Therefore, we may share your personal information with the following parts to the extent that it is reasonably necessary for the purposes, and subject to the legal bases, which are detailed in this policy:

  • The representative or travel consultant who has provided us personal information (e.g., your travel agent, personal assistant, employee or spouse that you have provided the data);
  • With third parties not associated with HOTEL LA CASA del SOL when we have your consent to do so;
  • With our business partners of confidence, so they processed it on our behalf according to our instructions and in accordance with our privacy policy and any other appropriate confidentiality and security measures;
  • With our advertising and marketing partners, to provide you with advertisements that are more relevant in our web site and encourage it to back to refer to it;
  • With third parties that are not associated with HOTEL LA CASA del SOL if we believe in good faith that it is necessary to do so to: (1) comply with laws, regulations, legal procedures or applicable enforceable governmental request; (2) to comply with the applicable terms of service, including investigation of potential violations; (3) detect, prevent, or otherwise address fraud, security or technical issues; and (4) protect the rights, property, and safety of HOTEL LA CASA del SOL, our users, or the general public against damage in accordance with the provisions or permitted by law;
  • With third parties, in so far as is necessary for the sale of all or part of our assets or business operations.

Rights of the User:

  • Right to withdraw consent at any time.
  • Right of access, rectification, portability and erasure of your data and the restriction or objection to their processing.
  • You have the right to file a complaint with the Spanish Supervisory Authority (agpd.es) if you consider that the processing does not comply with current legislation.

Contact information for exercising your rights:
Postal address: HOTEL LA CASA DEL SOL BARCELONE, SL. Plaça del Sol, 23 – 08012 BARCELONA (BARCELONA). Email: i.cortinas@hotellacasadelsol.com
Email: hola@hotellacasadelsol.com

2. COMPULSORY OR OPTIONAL NATURE OF THE INFORMATION PROVIDED BY THE USER

The Users, by means of marking the corresponding boxes and entering data in the fields marked with an asterisk (*) in the contact form or download forms, accept expressly and in a free and unequivocal way that their data are necessary for the provider to meet their request, voluntarily providing their data in the remaining fields. The User ensures that the personal data provided to the DATA CONTROLLER are true and is responsible for communicating any changes to them.

The DATA CONTROLLER informs and expressly ensures users that their personal data will not be transferred to third parties under any circumstances, and that whenever any type of personal data transfer is made, the express, informed and unequivocal consent of the Users will be requested in advance. All data requested through the website is mandatory, as it is necessary for the provision of an optimal service to the User. In the event that not all of the data is provided, there is no guarantee that the information and services provided will be completely adapted to your needs.

3. SECURITY MEASURES

That in accordance with the provisions of the current regulations on the protection of personal data, the DATA CONTROLLER is complying with all the provisions of the GDPR regulations for processing the personal data for which they are responsible, and is manifestly complying with the principles described in Article 5 of the GDPR, under which they are processed in a lawful, fair and transparent manner in relation to the Person Concerned and are appropriate, relevant and limited to what is necessary in relation to the purposes for which they are processed.
The DATA CONTROLLER guarantees that all appropriate technical and organisational policies have been implemented to apply the security measures established by the GDPR in order to protect the rights and freedoms of Users, and has communicated the appropriate information for them to be able to exercise their rights and freedoms.